This Privacy Policy describes how Isiba Organics (Pty) Ltd (“we”, “us”, or “our”) collects,
uses, and discloses your personal information when you visit or make a purchase from our
website.

1. PERSONAL INFORMATION WE COLLECT
When you visit the site, we automatically collect certain information about your device,
including your browser, IP address, time zone, and cookies.

When you make or attempt to make a purchase, we collect:
– Name and surname
– Billing and shipping address
– Payment information (processed securely)
– Email address
– Phone number
This is referred to as “Order Information.”

2. HOW WE USE THE ORDER INFORMATION
We use Order Information to fulfil orders, process payments, arrange shipping,
communicate with you, and provide customer support.

3. HOW DO WE USE YOUR INFORMATION?
We may use your information to improve our services, respond to enquiries, send updates,
and comply with legal obligations.

4. SHARING YOUR PERSONAL INFORMATION
We share personal information only with trusted service providers such as payment
processors, couriers, and website hosts. We do not sell your personal information.

5. BEHAVIOURAL ADVERTISING
We may use your information to provide relevant advertising. You may opt out through
your browser settings.

6. DO NOT TRACK
We do not alter our practices in response to Do Not Track signals.

7. YOUR RIGHTS
Under POPIA, you may request access, correction, deletion, or restriction of your personal
information.

8. DATA RETENTION
We retain information only as long as necessary for legal and business purposes.

9. CHANGES
We may update this policy from time to time.

10. MINORS
This website is not intended for individuals under the age of 18.

CONTACT US
For more information about our privacy practices or to make a complaint, please contact us
at: info@isibaorganics.co.za