Track Your Order
Order Tracking
Tracking orders
Once your order has been processed and dispatched, you will receive a tracking number via email or WhatsApp. This tracking number allows you to follow the progress of your delivery through the courier service.
Please allow 24–48 hours after dispatch for the tracking information to become active.
If you have not received your tracking details or need assistance with your order, please contact our support team.
Email: admin@isibaorganics.co.za
WhatsApp: +27 63 891 5204
ISIBA Shipping Information
We offer reliable courier delivery across South Africa. Delivery timelines depend on your location.All orders are processed within 24–48 hours after payment confirmation.Once your order has been dispatched, you will receive a tracking number via Email.
STANDARD DELIVERY
(GAUTENG)
NATIONAL DELIVERY
3–7 Days
EXPRESS DELIVERY
1–2 Days
SHIPPING FEE CALCULATED AT CHECKOUT PAGE
Delivery times may vary depending on your location and courier operations.
To ensure safe and reliable delivery across South Africa, we work with trusted courier services such as:
The Courier Guy
Pargo
Fastway
International shipping
Isiba Organics currently does not offer standard international shipping through our website. However, customers outside South Africa who wish to place an order may contact us directly to arrange delivery.
International shipping costs vary depending on the destination, weight of the parcel, and courier service used. Once we receive your request, we will provide a custom shipping quote before confirming your order.
Please note that delivery times for international orders may vary depending on the destination country and courier operations.
Customs & Import Duties
For international deliveries, customers are responsible for any customs duties, import taxes, or additional charges required by their country.
Isiba Organics is not responsible for delays caused by customs clearance processes.